LATEST RESEARCH

Webinar: Retail Transformation

Exceeding customer expectations and staying a step ahead of the competition requires being nimble and responsive. Trends magnify the importance of fulfilling customer needs and brand promises with agility, speed and global presence. According […]

2nd Annual Stores Benchmark

The role of the brick and mortar store is evolving from being a destination of commerce to being a hub of Omni-channel customer engagement. And, retailers’ “organizational muscle” – a mesh of capabilities including […]

Big Data Vision 2015

Big Data is a generational leap from an organization’s current analytics capabilities (from a data integration and management perspective) to a state wherein it is able to derive strategic value from the analysis of large volume, greater […]

Mobility in Retail

Mobility in retail has come of age through the rapid advancement in mobile technologies in terms of computing power, a powerful set of native functionalities (such as GPS, Wi-Fi & Blue Tooth device communications, camera, high-speed […]

FROM OUR BLOG

The 4th Strategic Pillar for Retailers: NRF 2015 Re-Cap Part 3 - In the recently published NRF 2015 re-cap blog 1 and blog 2, I had compared the start of NRF 2015 with a big poker tournament and highlighted the top 3 trends that shaped NRF proceedings and can help steer improvements in the retail industry in 2015 & beyond. This third and the forthcoming fourth blog in this NRF series will cover the final two takeaways or trends that will be strategic for retailers and technology solution or service providers
Customer Intimacy Power & Top Technology Investments: NRF Re-Cap Part 2 of 3 - A technology solutions and use case-led convention and alongside a myriad range of retail experiential sharing and discourse. Consider the 5 points below as a summary of experiences, trends and indicators that is impacting the retail industry and will most likely shape its future course at varying levels. These insights have been derived from thought-leadership discussions, first-hand insights from retailers.
2015 NRF Big Show: A Full House & Some Straight Aces – Part 1 of 3 - Looking beyond the eventful start, I would like to share my candid observations from this mega event. My observations are both business and technology related as that is what NRF represents- A technology solutions and use case-led convention and alongside a myriad range of retail experiential sharing and discourse. Consider the 5 points below as a summary of experiences, trends and indicators that is impacting the retail industry and will most likely shape its future course at varying levels

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ABOUT EKN

EKN is a boutique research and advisory firm focused on business-technology insights in the consumer industries of retail, consumer goods, travel and hospitality. Our goal is to fill a gap in the industry by offering prescriptive insights on topics of greatest importance to our audience, and to assist business and technology executives in discovering disruptive technologies and vendors.

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