LATEST RESEARCH

3rd Annual Analytics in Retail

Now in its 3rd year, EKN’s annual Analytics in Retail industry benchmark is based on a survey of 200+ retailers. Consistent with findings of past studies, retailers continue to view analytics as extremely strategic, […]

3rd Annual Analytics in Retail

Now in its 3rd year, EKN’s annual Analytics in Retail industry benchmark is based on a survey of 200+ retailers. Consistent with findings of past studies, retailers continue to view analytics as extremely strategic, […]

Mobility in Retail

Consumer, workforce and enterprise mobility are having a transformational impact on retailers’ customer engagement capabilities and business operations. Across the entire value chain of retail business functions opportunities abound for improved efficiency, productivity, communication […]

Mobility in Retail

Mobility in retail has come of age through the rapid advancement in mobile technologies in terms of computing power, a powerful set of native functionalities (such as GPS, Wi-Fi & Blue Tooth device communications, camera, high-speed […]

FROM OUR BLOG

3 Ways to Reduce Your Order Fulfillment Cost - When calculating cost of goods sold, free shipping can seem like a big cost burden. However, the reality is that for retailers, supply chain partners (i.e. suppliers and third-party logistics companies) and shipper carriers companies (i.e. UPS and Fedex), there are three order fulfillment cost drivers.
New Use Cases for Device & Mobile Retail and Preparing for the Next Wave- Internet of Things, Wearables, and Beacons - Is the mobility and device revolution motivating or debilitating retailers in their quest to win consumer mindshare and walletshare? 2014 EKN analysis (n=131 retailers) reveals that on an average less than a third of retailers use some form of mobility and inter-operable devices that support sales, service and operations today. The goal for adoption varies
Toshiba Global Commerce Solutions Aims to Solve the Multi-Channel vs. Omni-Channel Conundrum - In recent times, despite how some of us in the media, analyst and technology solutions sphere tend to fret about a so-called “over-used” term: “Omni-channel”, data from 2013 EKN & RIS Cross-Channel Tech Study and our 2014 research continues to show that retailers are far from eliminating channel silos or multi-channel approaches just yet. These

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ABOUT EKN

EKN is a boutique research and advisory firm focused on business-technology insights in the consumer industries of retail, consumer goods, travel and hospitality. Our goal is to fill a gap in the industry by offering prescriptive insights on topics of greatest importance to our audience, and to assist business and technology executives in discovering disruptive technologies and vendors.

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